This case study focuses on the DAF Truck Sales Support division which turned to a structured authoring and translation management process, to drive sales productivity gains and provide a better overall sales process.
DAF selected SDL Trisoft™ Component Content Management (CCM) system as the foundation of the solution. Centralizing the creation and management of sales support information with integration within the DAF dealer e-portal website allows DAF to create and publish consistent content in one place.
This case study tells the story of how and why NetApp, a $3.3 billion high-tech company and voted number 1 in Fortune's "Best Companies to Work for", chose to adopt the DITA standard and global authoring practices for the production of technical information.
Providing correct and up-to-date information on a range of products across global markets is a significant challenge in today's competitive environment. Trisoft CCM solves the problem of managing the flow of technical information from authoring through publication out to world wide global audiences.
Contenta S1000D is a Commercial Off-the-Shelf (COTS) content management system that provides support for the S1000D specification.
XML Professional Publisher (XPP) is the best-in-class solution for the most sophisticated and demanding publishing requirements of both technical and commercial publishing. A high-throughput, automated XML publishing engine, XPP is also the leading industry provider of loose leaf for identifying and publishing changed page packets.