Case Studies

Arvato Digital Services has developed a suite of typesetting web-based solutions using XPP (XML Professional Publisher) software. The solution is an intuitive, web-based application, where users can access information and compose documents 24x7, 365 days a year from their desktop. Time to market is improved, costs are lowered, and you have the flexibility to customize your publishing.

The CMS of Choice for Technical Communication

This case study focuses on the DAF Truck Sales Support division which turned to a structured authoring and translation management process, to drive sales productivity gains and provide a better overall sales process.

DAF selected SDL Trisoft™ Component Content Management (CCM) system as the foundation of the solution.  Centralizing the creation and management of sales support information with integration within the DAF dealer e-portal website allows DAF to create and publish consistent content in one place.

This case study describes how Encyclopaedia Britannica (EB) is using XPP to meet their evolving print and electronic publication needs. It discusses their selection criteria, implementation experience and results realized to date.

In this Gilbane Group case study, FICO describes their strategy for aligning global content practices with the company’s business goals and objectives.  With a successful business case based on reuse as a “first principle,” FICO is building an enterprise content infrastructure that includes XML and DITA, component content management, translation memory and terminology management, and automated publishing.

This case study provides an example of an SGML/XML-based document management and delivery upgrade that supports Gulfstream’s suite of technical publications. Gulfstream is one of the leading designers and manufacturers of business-jet aircraft and business-aviation services. The company also maintains a substantial publishing operation, creating over 500,000 pages a year of production and maintenance manuals supporting the aircraft.

Northrop Grumman Corporation is a $30 billion global defense and technology company whose 120,000 employees provide innovative systems, products, and solutions in information and services, electronics, aerospace and shipbuilding to government and commercial customers worldwide.

The case study discusses how and why the documentation group at HORIBA Medical moved to a new documentation process using DITA and a Component Content Management system (CCM) from SDL to gain greater efficiencies and speed time to market.

"SDL Trisoft played a particularly important role as a mentor for my team...The SDL Trisoft team not only delivered a strong out-of-the-box DITA solution, but it also provided expertise and strong support for my group as we began implementing the new process."

This case study tells the story of how and why NetApp, a $3.3 billion high-tech company and voted number 1 in Fortune's "Best Companies to Work for", chose to adopt the DITA standard and global authoring practices for the production of technical information.

Northrop Grumman Technical Services believes that its systems and/or programs now “touch” (either edit or manage) some 75% of all existing Air Force content. Joining forces with XyEnterprise content management and publishing technology is a win-win for both companies, says Brooke. “XyEnterprise has the most solid, complete suite of products available for the intense documentation requirements of the U.S. military.” The results speak for themselves.